types of communication in nursing

A new survey shows that many nurses agree that technology enhances their ability to do their job well. Yet, there are times I become frustrated when a nurse is giving a marathon report full of unnecessary information. In a single day, healthcare workers can speak to people of varying educational, cultural and social backgrounds and they must do so in an effective, caring and professional manner. Effective communication by nurses is a mission-critical asset for delivering positive treatment outcomes. 2019;23. Ratna H. The importance of effective communication in healthcare practice. In addition to these types of theories, several others could be named, such as those in experiential communication. The ability to establish effective communication in nursing is imperative to providing the best care and patient outcomes possible. Nurses act as the hub of communication, relaying and interpreting information between physicians, caregivers, family members and patients. Efficient communication between nursing staff and other caregivers is key to quality of care. Without it, the quality of healthcare would be impaired. Healthcare costs and negative patient outcomes would increase. In order to help patients and work alongside peers, nurses must consider the skills and tools that are involved in effective communication. The Nursing and Midwifery Council’s Code (NMC, 2015) identifies non-verbal communication as a tool, stating that nurses should: “use a range of verbal and non-verbal communication methods, and consider cultural sensitivities, to better understand and respond to people’s personal and health needs”. It the means by which an individual influences the behavior of another, which leads to the successful outcome of nursing intervention. From smart beds to automated IV pumps, learn how new nursing technologies are drastically changing patient care around the world. Effective communication is a skill all healthcare professionals need, but one that not all are naturally good at. Verbal communication is important because it is efficient. [1] This can only take place when nursing professionals proactively seek to sincerely understand their patients, and complement this with the passion, courtesy, … Arguably, communication tops the list. Abstract Effective communication is of the utmost importance when delivering healthcare. Communication is essential to the nurse-patient relationship for the following reasons: Is the vehicle for establishing a therapeutic relationship. Best Practices in Nursing Communication. It is one of the most common types, often used during presentations, video conferences and phone calls, meetings and one-on-one conversations. Harvard Public Health Review. I am guilty of “internal eye rolling” when communicating with someone full of energy and less focus. Excellent communication skills are critical to the nursing profession. Accurate patient information must be provided to each staff member in order to ensure that a patient is receiving proper care and continues to function, recover … Verbal communication is the use of language to transfer information through speaking or sign language.

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